028 9043 4090 / 073 1130 0397

Belfast City Council launches New Asylum Advice Belfast team @ Red Cross Refugee Support NI


 Belfast City Council’s Asylum Advice Belfast service is available to asylum seekers living in Belfast ,offering guidance and support during the asylum journey and providing casework support where required.

 Belfast City Council is delighted to have 3 new staff members with lived experience recently join their team alongside another caseworker already established in the team.

Asylum Advice Belfast team:

1 full time Tigrinya/Amharic Caseworker

1 full time Arabic Caseworker

1 part time Farsi Caseworker (Tuesday 1.30pm- 5pm, Monday & Wednesday 9am-5pm)

1 part time Somali Caseworker (Tuesday 1.30pm-5pm, Monday & Thursday 9am-5pm)

028 90 735 399

Asylum Advice Belfast service phone lines are open Monday – Friday 10am – 4pm, callers will be transferred to a caseworker with their language where available or telephone interpreters will be available for additional language needs. The team are contactable by telephone, Whatsapp and E-Mail. They also accept referrals by e-mail from organisations, you can use their standard Red Cross NI referral form or it may be easier to pass their  contact details on to the individual directly.

Should you have any questions about this service please feel free toemail asylumadvicebelfast@redcross.org.uk. We would be grateful if you could please distribute their posters within your services and share with your contacts.

*To note, this service does not provide legal advice and does not aim to replace Migrant Help services or responsibilities in the Mears Asylum contract.*

Other Red Cross Refugee Support NI Services remain as below, offered across Northern Ireland which can all be accessed through the  main reception line on 028 90 323 055

  • Orientation and Integration project continues to provide support to asylum seekers living outside of Belfast.
  • Complex casework including destitution support.
  • Family Reunion travel assistance and pre &post arrival support
  • Ukraine Advice Line and Casework support – 07751745190